Commercial Collector - Inpatient/Hospital

3 hours ago
Job ID


Who We Are


Cornerstone Healthcare Group is a leading long term acute care hospital group (LTAC) committed to improving the health and well-being of patients by providing an environment of continuous process improvement, teamwork, integrity, fiscal responsibility and endless customer service.  Cornerstone, with its recent merger of Solara Healthcare, is headquartered in Dallas and owns 19 hospitals in Texas, Louisiana, Arkansas, Arizona, West Virginia and Oklahoma. 


Why Work for Us?


Our hospitals offer competitive compensation and benefits, but that is not why our employees come to work for us. As a Cornerstone employee, you are truly a valued contributor to our team. It is no wonder why our employees gave us high scores in both overall satisfaction and employee engagement in our latest Cornerstone Employee Partnership Survey.


Our Core Values are woven into the fabric of our culture and engrained in our employees and how they perform their jobs every day.




The Commercial Collections Representative is primarily responsible for all account follow-up and resolution necessary to receive the expected reimbursement from all payer sources, through routine review of outstanding accounts.

Includes, but is not limited to the following:

  • Claims corrections and resubmissions
  • Weekly review and correction of suspended claims
  • Review and documentation of all correspondence and actions
  • Insurance appeals to resolve outstanding payment/collection issues
  • Timely follow-up of outstanding accounts
  • Completion of daily production report
  • Other duties as assigned




  • High School Degree required, One (1) to two (2) years of college is preferred
  • Minimum 2 years experience billing Medicare, Medicaid and Commercial insurance companies in an acute care setting. 
  • Knowledge of third-party payers, collections laws, F.T.C. rulings, and collection procedures
  • Knowledge of third-party payer billing requirements
  • Knowledge of claims submission process for all major carriers and intermediaries
  • Proficient in the use of personal computer


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